Frequently Asked Questions

Standard models are usually ready for shipment within 7-15 working days. Custom projects or bulk orders may require a longer lead time, typically 20-30 days.

We offer detailed installation manuals, wiring diagrams, and video guides. For certain regions, we can arrange on-site technical support or recommend certified local partners.

Our turnstiles come with a 12-month standard warranty, covering manufacturing defects. Extended warranties and maintenance contracts are also available upon request.

You can refer to our troubleshooting manual or contact our technical support team. We offer remote assistance, spare parts, and repair services to quickly resolve any issues.